With more than 30 years of experience guiding clients through successful succession management, Susan has worked with executives at every level including CEOs, CXOs, board members, and lower-level executives to optimize performance and readiness. Susan has a broad background in executive assessment and feedback, executive coaching, and leading organizational culture change. She has worked with hundreds of organizations across the spectrum of technology, retail, energy, manufacturing, and health care. Her clients have included organizations like Toyota, Nissan, USPS, Cisco Systems, Walmart, Baylor Health, Texas Children’s Hospital, and Brinks.
Susan’s warm yet direct approach provides a mirror for leaders to see a true picture of their strengths and potential derailers. She asks questions to invite discovery, listens carefully, asks insightful-yet-tough questions, and encourages exploration of alternatives. As a senior coach, Susan has been responsible for training, developing, and certifying other executive coaches. While Susan’s focused coaching helps executives quickly accelerate their performance, the hallmark of her success is the many calls she gets years after helping an executive with news of their latest accomplishment or “a-ha” moment.
